Telemedicine Merchant Accounts

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Payment processing for telemedicine providers and telehealth software providers.  Accept credit, debit, HSA cards and ACH payments quickly and easily. 

What is Telemedicine?

Telemedicine gives healthcare professions the ability to treat patients remotely using technology.  Video conferences, smartphones, email, electronic health records and wearable health monitoring devices are often used to in conjunction with telehealth services. 

Patients save time by accessing online telemedicine evaluations and treatments rather than leaving home to travel to a doctor’s office, clinic, or hospital.  And save money since telemedicine sessions are less expensive than an in-person visit.  Telemedicine is now covered by most major insurance providers.

Medical professionals are embracing telemedicine as an effective alternative to in-person visits.  Allowing medical providers to effectively treat more patients, reduce overhead costs, and increase profits.

Telemedicine Merchant Accounts

Telemedicine merchant accounts let telehealth companies and telemedicine software providers efficiently accept payments from patients for the services provided.  

Medical providers can apply for telemedicine merchant accounts directly.  Or obtain telehealth payment processing through telemedicine software platforms that offer payment processing as a value-added service. 

Telemedicine merchant accounts include multiple payment methods. 

Card payments are frequently used to pay for telehealth services.  Therefore, it is always a good idea to accept all debit, credit and HSA cards. 

Still, lots of Americans prefer to pay for medical care using bank accounts.  ACH debits automatically debit payments from patients’ bank accounts and settle the funds to your bank account.  ACH gives patients another convenient way to pay you…

ACH payments are the lowest cost method of accepting payments.  There is no “interchange” associated with ACH payments.  As a result, rates for ACH are 50-80% less than card payments.

Features and Benefits of Telehealth Merchant Accounts

Telemedicine Merchant Accounts
Telemedicine Merchant Accounts
  • Multiple Payment Methods.Easily accept credit / debit and HSA cards. And ACH payments from bank accounts. 
  • Recurring Billing.  Telemedicine may be offered on a one-time or recurring basis. All merchant accounts include unlimited recurring payment plans. Convenient for patients.  Profitable for you.
  • Accept Payments Through All Channels. Take payments online and through in-apps. Accept phone and mail payments with unlimited virtual terminals. Upload large files for quick processing of bulk files.
  • Electronic Invoicing.Send invoices with embedded “click-to-pay” link.  Save money on billing.  Get paid faster.
  • Telemedicine Merchant Payment Gateway.Military grade encryption.  Protect sensitive payment data.  Exceeds the most stringent requirements for compliant, safe payment processing.
  • Extensive Bank Network.Set up a single merchant account or diversify processing among multiple accounts. Great for high volume telemedicine merchants. 
  • Robust Reporting.   View and manage payment processing details in a variety of formats.  Easily import / export all data to internal systems. Simplify account management.
  • Integrates with Telehealth Software Platforms. API integration with free technical assistance.  Excellent value-add for telemedicine software providers.  Profitable revenue streams for software providers. 

Who Needs Telemedicine Merchant Accounts?

Medical providers offer telehealth services to accommodate consumer demand for accessible and money-saving health care services.  Telemedicine is simply another channel through which healthcare services are delivered. 

Some medical providers add telemedicine merchant accounts a part of a unified medical payment processing platform. Others use the accounts to process payments for only for telehealth services. 

Telehealth merchant accounts are also great for ancillary businesses serving the medical market.  These include allied health care service providers; medical equipment sales; medical manufacturers; and medical retailers. 

Payment Processing for Telemedicine Software Platforms

Software platforms specializing in telehealth integrate payment processing with telemedicine software to gain a competitive edge in the rapidly expanding telemedicine marketplace.  Telemedicine merchant accounts also create new revenue streams for software providers.

Payment processing is a valuable additional feature for telehealth software providers.  Medical providers using telemedicine software need telemedicine merchant accounts to accept payments from patients. Integrating payment processing with your telehealth software enhances your value proposition to your clients.     

Medical providers appreciate the ease and convenience of integrated payment processing. Telehealth software companies benefit from new revenue streams which help boost bottom line profits. 

Integration of merchant accounts with telehealth software is accomplished through an API connection to the secure telemedicine payment processing gateway. 

Applying for Telemedicine Merchant Accounts

For medical & ancillary health care providers, applying for a telehealth merchant account is a straight-forward process.  An application is submitted along with supporting documents. 

Supporting documents include:  Color copy ID for the signer on the account; voided check for the account to which processing funds will settle; 3 months business bank statements; 3 months of payment processing statements, if available; and information about the business.

Telemedicine software providers can easily integrate payment processing with their platforms.  Offering telehealth merchant accounts is a superb value-add service for your clients, saving them time, effort.and money. 

Growth of Telemedicine Industry

America spends 17.2% of its annual gross domestic product (GDP) on healthcare.  Growth of healthcare spending is growing rapidly, with costs projected to increase drastically over the next decade. 

The US has the highest healthcare costs of any developed nation yet delivers the lowest service levels to patients compared to other countries.  Americans love their health care professions but are desperate for lower cost and better health care delivery. 

Telemedicine is a crucial part of affordable & effective health care.  The US telehealth market is projected to grow to over $38 billion by 2022.  Globally, the telemedicine market will exceed $78 billion by 2025.

Will American consumers accept telemedicine?  You bet they will.  America is now the biggest and fastest growing telemedicine market in the world

Patients eagerly embrace telehealth as effective, cost-saving alternative method of receiving medical care.

The acceptance of telemedicine is demonstrated by American Well’s Telehealth Consumer Index.  A recent survey confirmed that 50 million US patients would switch health care providers to gain access to telehealth services. 

Interested in payment processing for telemedicine merchants?  Contact us today at  Or call 888-5-PAYNET.

Proven effective payment processing accounts for crypto merchants including cryptocurrency exchanges, blockchain technologies, and initial coin offerings.    

Accept credit / cards for US and international buyers.  Easily accept bank payments from US buyers accounts with same day ACH debits.  Issue fast payouts to US customers with same day ACH credits.

Robust reporting to track all transactions in real time.  Get instant confirmation of payments with API-enabled notifications.

Great for one-time and recurring payments.  Compliant, secure processing protects against fraud and reduces financial risks. 

Card Processing for Crypto Merchants

Card Processing for Crypto Merchants
Card Processing for Crypto Merchants

Debt and credit card merchant accounts let you quickly and easily accept payments from buyers located in the US and world-wide.  Card payments are especially popular for American consumers. And there is an increasing use of card payments internationally.  Therefore, accepting card payments is important for cryptocurrency merchants.

Debit Cards are Harder to Chargeback than Credit Cards

Although both debit and credit cards can be charged back, it is more difficult to chargeback a debit card transaction than a credit card payment. 

Charging back a credit card transaction simply takes a call to the card issuing bank.  Banks often side with their customers over merchants so you may not win a dispute. And a credit card transaction can be charged back for up to 180 days from the time the payment was processed.

Debit cards can still be charged back.  But it is a lot harder to get the dispute settled in favor of the consumer.    

Funds from a debit card are withdrawn immediately from the consumer’s bank account when a purchase is made.  Whereas money from credit card transactions are taken from the line of credit the cardholder has with the issuing bank. 

As a result, banks have less incentive to settle a chargeback in favor of the debit card holder since the bank has no money at risk.  The money was already paid out the merchant from the consumer’s bank account.

Since buyers have already had the money taken out of their accounts, there is more motivation for a debit card holder to contact a merchant directly to resolve the dispute.  Resulting in fewer actual chargebacks. Saving you money on chargeback fees.  And protecting your card processing merchant account.

Debit cards also have shorter contingent liability periods.  Card holders are liable for $50 if a charge is disputed as unauthorized within 2 days.  After that, the liability increases to $500.  And after 60 days, cardholders must pay the full amount, even if they claim a transaction was not correctly authorized.

Additionally, interchange rates for debit cards are lower than those for credit cards.  As a result, accepting debit cards rather than credit cards saves you money on processing fees.

Money Saving Same Day ACH Processing

ACH is great for crypto merchants with US customers since the ACH network is connected to nearly all American banks.  ACH is used both for debits and credits transactions.  And is used by crypto merchants for both payins and payouts.

ACH debits electronically deduct the payment from the consumer’s bank account and settles the funds to the crypto merchant’s bank account.  ACH credits electronically deposits payments from the crypto merchant into the customer’s bank account. 

ACH is a low-cost method of payment.  There is no interchange involved with the ACH network.  Therefore, ACH payments save crypto merchants 50-80% in processing fees compared with card processing. 

ACH transactions are also extremely difficult to chargeback compared to card payments.  Consumers are required to visit their bank, sign an affidavit that a transaction was not authorized, and submit supporting documents to prove their case.  Far fewer buyers will exert the time and effort required to dispute a transaction.  And even if they do, the bank may still decline to issue the buyer a refund on the transaction.

The ACH network has also gotten faster.  Same day ACH debits and credits are now part of the network.  While the payments are still not “real time”, they are significantly faster than in the past. 

Same day ACH credits can be deposited the same day since credits are taken from cleared funds in held in reserve for the crypto merchants for payouts. 

Same day ACH debits are applied to the buyer’s bank the same day the transaction is made, depending on the time the file is submitted for processing.  Crypto merchants can see when the debits are drawn through the back office reporting dashboard.  Still, settlements of funds from ACH debits take a few days since the network is not yet real time. 

For more information on cryptocurrency merchant accounts, contact  Or call 888-5-PAYNET.

Subscription and recurring billing payments are popular in many industries.  Recurring payments are convenient for consumers, allowing them to pay for goods & services over time.  And recurring billing is great for merchants, ensuring continuity of payments over time and enhancing cash flow.

Debit & Credit Card Recurring Payments

Making Money Easily and Creating Wealth as Concept

Debt and credit cards are the most popular payment method for Americans.  Therefore, it is important for all merchants to accept cards for recurring billing.

The primary issue with card payments for recurring payments is ensuring that the card on file is still valid on the date the recurring payment is due.  Because a recurring billing transaction will be declined if the card data is not up-to-date.

Each year more than 20% of debit and credit cards are reissued.  Cards are reissued for a variety of reasons.  Cards that are lost or stolen are reissued by the consumers’ banks.  Cards expire and need to be reissued.  Bank mergers can cause cards to be reissued.  And data breaches at banks, major retailers, or other security issues require new cards be reissued to consumers.

Updating cards manually is time consuming and inefficient.  And no matter how much effort is directed at contacting customers for updated card data, you still may not be able to obtain the necessary information. 

For this reason, using a card updater service is extremely helpful to protect your recurring payments cash flow. 

What is a Card Updater Service?

When a card recurring payment is declined, a card updater service automates the process of obtaining current card data.  If a card is declined, the card updater automatically contacts the consumer’s issuing bank to get the updated information on the reissued card.  Then, the transaction is automatically resubmitted, and the card is approved for payment of the recurring billing amount.

As a result, recurring payment revenue is protected.  Without the need for manual intervention.

Keep in mind that as helpful as card updater services are, there will still be cards that will not be able to be updated.  Still, card updater services generally are successful in updating card info 70-80% of the time. 

ACH for Recurring Billing

While cards are popular for recurring billing, ACH is far more stable for recurring payments than cards.  The reason for this is easy to understand.

Once bank accounts are established, consumers rarely change banks.  It is a major hassle to change bank accounts.  Direct deposit of wages and recurring payments for household and other bills are often attached to the bank account so changing banks is major task. 

It takes a lot of effort on the part of consumers to change banks.  First finding a bank to change to.  Then actually going to the bank to establish an account.  Most consumers are not going to exert the effort because there’s usually not enough difference between banks nor benefits to the consumer to justify the change.

Therefore, recurring billing paid by debiting bank accounts are extremely stable.  Payment data seldom needs updating.  Payments continue uninterrupted.  Protecting against revenue leakage and ensuring cash flow continues until the end of the payment term or the consumer cancels. 

Another benefit of using ACH for recurring payments is that ACH transactions are far more difficult to chargeback than card transactions. 

With a card payment, consumers can simply call their bank to dispute a transaction.  Consumers can chargeback a transaction up to 180 days.  And the card issuing bank frequently sides with the consumer since the consumer is the bank’s customer.

Compare this to ACH.  Revoking an ACH payment generally requires that the consumer visit the bank, submit an affidavit and provide supporting documents proving that the transaction was not authorized.  And the window for filing an ACH dispute is only 60 days.  Significantly shortening the time allow for disputes compared to card payments.

Interested in more information?  Contact today.