Posts Tagged ‘online donations’

Tips for Increasing Online Donations

July 23, 2010 - 10:36 pm No Comments

Online giving is the fastest growing channel for donations for non-profits and charities.  Here’s a few tips for getting more money from online donations.

  1. Get your own merchant account.  A direct merchant account will always save you money on payment processing.  And give you control over your money.
  2. Accept both cards and electronic checks.  Electronic checks are much less costly to accept than cards.  But, offering both are important to maximize donations.
  3. Offer recurring donations.  You’ll be surprised at the number of people who want to donate on a regular basis.  It’s a great way to stabilize cash flow from donations.
  4. Make it easy for people to donate.  Use a “donate now” button.  Don’t make people register before donating.  Simply take them to the payment page.  The fewer the number of “clicks” to donate, the more money you’ll receive.
  5. Use the name of your cause as the name the donor sees on their card or bank statement.  This helps the donor remember what the payment is for and gives them another opportunity to feel good about their contribution.  It also reduces cancellations for recurring billing.
  6. Reassure your donors that their privacy will be protected and that the donation process is completely secure.  Display privacy and security policies prominently on your site.
  7. Payment processing systems can be directed to send a customized email upon receipt upon payment.  Thank the giver for the donation on the site.  And use the email feature to thank them once again with their receipt.
  8. Integrate your payment processing with your in-house systems.  It’s easy to do and will streamline operations and increase productivity.


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